Flexibility.

I chuckle these days when people apologize for things not running smoothly.

Poor communication with co-workers? Adjusting schedules last minute as parents become teachers on top of their work. Dogs and babies in the background with more people from home. Trouble with technology.

I even recently had someone nearly cancel an appointment because they were not feeling well after their second COVID vaccine.

Fluidity has become necessary and normal, and I wonder how much of this we will carry with us if circumstances change? Most of the flexibility is probably a good thing, but I have never been a big fan of stuffiness.

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