I walked into the gas station for a key to use the restroom. The clerk was 100% unengaged and handed it to me without looking up with his phone. And why should he be engaged? He has a boring job, or worse - it wasn't a nice gas station as gas stations go - and [...]
Author: LizSmithCoach
Planning for life.
If you run a business (well), you carefully track your expenses. You categorize what comes in and goes out. Later, you look at the big picture and project for the future. Are you on track to hit your goals? Do you need to make changes - to spend less, earn more, bring in outside capital, [...]
We sell fun.
Who doesn't want to be in the market of selling fun? Much easier than selling pain and heartache. But will buying the RV from the company with this slogan always bring fun? Of course not. Driving the thing has got to be a pain. Upkeep will cause some stress. Some parking areas will be awful. [...]
I never thought I’d find it.
Unhappy in your current 'career' or life path? It isn't too late to find a way to change. In our day-to-day, the years seem to fly by and it can be challenging to imagine a new life for yourself. But we can do a lot within a decade. And even if you are a different [...]
Trusting tech.
This directions app is taking us on some very odd routes. Look, there is a faster road right next to us. We must be avoiding an accident or traffic or something. How often do you put faith into our new technology without considering the bigger picture? It is so helpful...and yet, it is only as [...]
Inspiration vs desperation
What is more likely to cause you to act? It is great to improve because you are inspired to do so, from someone you look up to who is doing it right, or maybe even learning from the mistakes of others. I spend my days trying to inspire action and others. But I recognize that [...]
When something is off.
"Okay team, we are falling behind on our calls. Therefore, we are never going to return a call or email for at least 48 hours after someone contacts us so that we can finish up our other work." Likely (hopefully?) you are thinking that this statement doesn't make any sense, and to the extent you [...]
Those little moments with customers.
It was a business meeting at a coffee shop. The limited number of seats available were occupied, as it is still running in partial capacity because of the pandemic. I waited around for space, but also for my guest to arrive. When a seat opened up, I took it. My guest arrived shortly afterwards and [...]
They know better.
A friend pointed out my propensity to assume that others know better than I. I do it all the time. Do I like that artwork on the logo'd item I am ordering? Well....surely the person creating it knows what's best. But do they? They don't care about it as much as I do. But does [...]
Motivation…sometimes it’s external.
Okay, here I go. Running. Left the house. How far will I go? I am supposed to go 14 miles...but there are so many reasons that I can convince myself not to go that far. So, so many... The entire first half of this and seemingly all long runs is a mental battle, constantly pondering [...]